Our standards

We try to:

use the most precise locality, neighbourhood, ward, riverfront and venue name available;
distinguish Ipswich town centre from the wider Suffolk county and from Ipswich borough’s exact boundary;
distinguish Ipswich from Felixstowe, Bury St Edmunds, Lowestoft, Colchester, Norwich, East Suffolk, Babergh and wider Suffolk;
distinguish the Port of Ipswich, Ipswich Waterfront, River Orwell and Felixstowe as separate maritime geographies;
identify the exact location of Martlesham and BT Adastral Park when making technology or business claims;
check live information against official or first-party sources;
identify opinion, sponsored content, affiliate content and advertising clearly;
avoid unsupported rankings, stereotypes and claims about communities;
use first-hand experience only where it genuinely happened;
correct material errors promptly;
treat businesses, residents and contributors fairly.

We do not turn Suffolk or East Anglia statistics into Ipswich-only facts. We do not treat the visitor waterfront as the commercial port, or Felixstowe as an Ipswich venue. We do not flatten The Saints, Stoke, Holywells, Chantry, Ravenswood, Castle Hill, Whitton, Rushmere St Andrew and the other neighbourhoods into one generic local area.

Commercial independence

Payment, free entry, hospitality, affiliate commission or a commercial relationship must not guarantee a positive editorial outcome. Sponsored or commissioned content will be labelled. Advertisers do not receive control over independent editorial decisions, subject to factual review of claims about their own business.

Time-sensitive information

Event dates, prices, opening hours, rail services, port operations, tides, roadworks, Orwell Bridge access, hospital services, football fixtures, venue arrangements, planning status and waterfront or town-centre regeneration timelines may change. We include an update date where useful and encourage readers to confirm important details directly.

Corrections

Send corrections to [email protected] with the page URL and evidence. See our Corrections Policy.

Contact details

Email: [email protected]
Address: Ipswich Railway Station, Ranelagh Road, Ipswich, IP2 0AL